CCI Research Presentations and Publications
Increasing dialogue in disasters: Incorporating social media in risk and crisis communication. National Communication Association.(2010).
Social bookmarking sites and crisis communication: A descriptive analysis of bookmarks on food safety shared online during 2009 H1N1.(2010).
Social media bookmarking services: Managing and sharing information from a centralized source. National Communication Association.(2010).
A work-in-process literature review: Incorporating social media in risk and crisis communication. Journal of Contingencies and Crisis Management. 19(2), 110-122.(2011).
Managing and sharing H1N1 crisis information using social media bookmarking services. Public Relations Review. 39, 178- 184.(2013).
Public libraries as post crisis information hubs. Public Library Quarterly. 32(1), 33-45.(2013).